Refund Policy.

Cancel any time through the billing portal (Account → Manage billing). Canceling stops all future charges. You keep access and your remaining credits until the end of the period you already paid for — so canceling on day 3 of a month still gives you the other ~27 days.

If we got something wrong — you were charged twice, you were charged after canceling, or the paid features genuinely didn't work during your billing period — email akiva@ash-ai.appwithin 14 days of the charge and we'll refund it in full. Include the email on your account.

If you simply forgot to cancel, write to us anyway — we're a small operation and we'd rather be fair than keep $9.99 you didn't mean to spend. A refund for a partly-used month is at our discretion.

A $1.99 top-off is a one-time purchase, not a subscription — there is nothing to cancel. If you bought one by mistake and haven't spent any of it, email akiva@ash-ai.appwithin 14 days and we'll refund it.

Top-off credits expire at the end of your current billing month. Credits that expire soonest are always spent first, so a top-off is used before your monthly allowance rather than sitting unused behind it.

The free month charges nothing until it ends — cancel before then and there is nothing to refund. If a charge lands that you meant to cancel, email akiva@ash-ai.appand we'll sort it out. A promo code never charges you at all.

Spent credits — a verdict that ran is a verdict we paid to compute. Refunds also end the subscription for that period: a refunded month's remaining subscription credits are removed. Your free signup credits are not affected.

Refunds go back to the card you paid with, through Stripe. Banks usually post them within 5–10 business days.